Returns & Exchanges

At Shark, we stand by the quality of our home appliances and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 60 days for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your Shark products in their original boxes.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing